Privacy­verklaring

Who we are

At OZ-Hami, we value your privacy and handle your personal data with care and transparency. This privacy statement explains what data we collect, how we use it, and what your rights are.

The privacy statement applies to the use of our website, webshop and related service.

OZ-Hami
Betula 55
1424 LH De Kwakel
The Netherlands

E-mail: [email protected].

For any questions about this privacy statement or your personal data, you can contact our privacy contact person via the email address above.

What personal data we collect?

Depending on how you use our website, webshop, and services, we may process the following personal data:

Account and contact data

• Name
• Company name
• Address details
• E-mail address
• Telephone number

Account and platform data

• Account login details
• Order history and invoices
• Company profile information
• Preferences (such as language or display settings)
• Branding information (e.g. logo and company-specific settings)

Usage and analytics data

• Information about how you use our website and webshop
• Device and browser information
• IP address (processed in a shortened/anonymized form)
• Interaction data (pages visited, clicks, time spent)

Communication data

• Information provided via contact forms or customer communication
• Newsletter subscription data

How do we use your data?

We use your personal data for the following purposes:

• To create and manage your account
• To process and deliver your orders
• To provide customer support
• To manage your company environment and platform functionality
• To improve our website, webshop, and services
• To send newsletters and updates (if you have subscribed)
• To ensure security and prevent fraud

Legal basis for processing

We process your personal data based on the following legal grounds:

• Performance of a contract
  (e.g. processing orders and managing your account)
• Legal obligation
  (e.g. tax and administrative requirements)
• Consent
  (e.g. for analytics and marketing cookies)
• Legitimate interest
  (e.g. improving our services, ensuring security, internal analytics)

Where we rely on your consent, you have the right to withdraw it at any time. This will only affect processing based on your consent and will not affect the lawfulness of processing carried out before the withdrawal, or processing based on other legal grounds such as the performance of a contract or legal obligations.

Analytics and cookies

We use cookies and similar technologies to ensure our website functions properly and to gain insights into its usage.

Cookie consent

We use a cookie consent tool (Cookiebot) that allows you to choose which types of cookies you accept. You can change your preferences at any time via the cookie settings on our website.

Analytics (Google Analytics)

We use Google Analytics to understand how visitors use our website. This helps us improve our services.

• IP addresses are anonymized where applicable
• Data is only collected after your consent
• Data may be processed by Google

Data storage (BigQuery)

For analytical and reporting purposes, data collected via Google Analytics may be stored in our secure data environment (Google BigQuery) within the European Union.

Email marketing (Mailchimp)

We use Mailchimp to send newsletters and updates.

• You will only receive emails if you have subscribed or are an existing customer where permitted by law
• You can unsubscribe at any time via the link in the email

Sharing your data

We only share your personal data when necessary. This includes:

• Internal staff for operational purposes
• Service providers such as:
  • Google (Analytics, Cloud)
  • Mailchimp (email marketing)

We have agreements in place with these parties to protect your data.

We may also share your personal data if required by law, by a governmental authority, or if necessary to protect our rights, investigate fraud or enforce our terms. In the event of a business transfer, personal data may be transferred as part of the transaction.

For more information about how these providers handle data, we refer to their respective privacy policies.

International data transfers

Some of our service providers process personal data outside the European Economic Area (EEA), including in the United States. This may occur, for example, when we use international service providers for analytics, cloud services or email communications.

When personal data is transferred outside the EEA, we ensure that appropriate safeguards are in place to protect your data, such as the use of Standard Contractual Clauses (SCCs) approved by the European Commission.

Data retention

We do not keep your personal data longer than necessary. The following retention periods apply:

• Account data: as long as your account is active
• Inactive accounts: up to 2 years after last activity
• Analytics data (Google Analytics): up to 14 months
• Analytics data (BigQuery): up to 27 months
• Newsletter data: until you unsubscribe

Access and internal support

To provide support, authorized employees may access your account environment where necessary. This access is limited and only used for support and operational purposes.

Social media and external links

Our website may include buttons or links to third-party platforms such as LinkedIn or other social media providers. These platforms may process personal data and place cookies.

Our website may also contain links to external websites. We are not responsible for how these third parties handle personal data. We recommend reviewing their privacy statements for more information.

Your rights

You have the following rights regarding your personal data:

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Object to processing
• Data portability

You can submit a request via [email protected]. We may ask for identification to verify your request

You also have the right to file a complaint with the Dutch Data Protection Authority:
https://www.autoriteitpersoonsgegevens.nl

Security

We take appropriate technical and organizational measures to protect your personal data, including secure connections (SSL) and access controls.

Changes to this privacy statement

We may update this privacy statement from time to time. The most recent version will always be available on our website.

Last updated: 15-04-2026